Internal Sales Assistant

Sales | Sales Support | Technical | Bromsgrove

Come drive the future with us

General Job Description

Based at our Bromsgrove location you will be a key member of a small but busy Sales Office, acting as first point of contact for telephone enquiries and a key contributor in the preparation of quotes and entering sales orders. The position reports to the Bromsgrove Sales Office Manager and would ideally suit someone with a technical background or bias although this is not essential.


The Internal Sales Assistant role is one that would suit a motivated individual with good customer liaison skills. Computer literacy is essential and experience with Microsoft Office applications such as WORD and EXCEL is desirable.

An excellent communicator and positive telephone manner are a must as the role is primary telephone contact for the Bromsgrove Office. Basic Duties include but are not limited to, preparation of quotes and orders using an SAP based order entry system, communication with both customers and colleagues via telephone, email and internet. Progress chasing, handling customer enquiries and customer complaints are also part of the role.

The Candidate

The ideal candidate will have a background in a technical sales office and will show an aptitude for learning and development. As well as good computer skills and an excellent telephone manner the candidate will be able to integrate well with a small local team face to face and a more dispersed national team via the telephone. A willingness to undergo training is a must as well as an ability to work to deadlines and handle a busy and demanding office environment.


SEW is a global organisation with its Headquarters based in southern Germany and a UK head office based in Normanton, West Yorkshire. From time to time and as deemed necessary the successful candidate maybe be expected to undergo training at one or other of these locations especially in the early stages of employment.

Your tasks

  • Preparation of both quotes and orders
  • Technical dealings with customers and colleagues
  • Supporting External Sales personnel where required
  • Feedback to External Sales regarding opportunities
  • Product selections via catalogues and computer configurator
  • Sales and after sales support
  • Communications via telephone, e-mail and fax to customers, colleagues and suppliers

Your qualifications

  • Background in a technical Sales Office environment
  • Aptitude and interest in learning and development
  • Excellent computer skills
  • Excellent telephone manner
  • Customer focused approach
  • Ability to integrate into a small established team
  • Willingness to undergo training
  • Ability to work to deadlines in a busy demanding office environment

Our offer

  • An excellent salary (commensurate with skills and experience)
  • Final Salary Pension scheme
  • PHI scheme
 Do you have any questions?

Still have questions?

Please do not hesitate to contact us!

Russell Longhurst

Interested applicants should forward their CV addressed for the attention of:

Russell Longhurst – Sales Office Manager
SEW Eurodrive Ltd
Unit 5, Sugarbrook Court
Aston Road
Aston Fields Industrial Estate
B60 3EX

Or email your application with your CV attached.

Drive the future. Now.

Make your next move with us and apply now. We look forward to hearing from you!

Apply now!